Refund & Cancellation Policy
Important information about refunds
Last updated: Jan 1, 2026
Summary
All sales are final. Once a course is purchased, refunds are not provided under normal circumstances. Refunds may only be considered in exceptional cases at our sole discretion.
Eligibility
- No refunds are provided for course purchases once completed.
- Refunds may be considered only in special circumstances such as technical issues preventing access to purchased content, duplicate purchases, or other exceptional cases.
- All refund requests are subject to review and approval by our support team.
- Subscription cancellations will remain active until the current billing period ends; no refunds for unused portions.
How to Request a Refund
If you believe your situation qualifies for a refund under special circumstances, please contact our support team directly at [email protected] with detailed information about your case. Refund requests are reviewed on a case-by-case basis.
Processing Time
If a refund is approved, it will typically be processed within 5-7 business days. Please note that approval is not guaranteed and depends on the specific circumstances of each case.